SERVICE INTERMEDIATE APPARATUS, METHOD THEREFOR, RECORDING MEDIUM FOR EXECUTING THE METHOD AND SERVICE INTERMEDIATE SYSTEM

摘要

PROBLEM TO BE SOLVED: To seamlessly change from an internet access mode with voice talking to a voice talking mode with a third party by input instructions with voice only. SOLUTION: A service request conversion means 310 applies a specified conversion to an input from a service request apparatus 200 to provide an output. A service provider interface means 320 applies a specified process to the output from the conversion means 310 to provide an output to a service provider apparatus 100, and applies a specified process to an answer from the service provider apparatus 100 to provide an output. A service answer conversion means 330 applies a specified process to the output from the interface means 320 to provide an output to the service request means 200. A voice communication connection means 340 executes a voice communication connection of a service request apparatus 100 to a voice communication terminal 600 according to the output from the service request apparatus 200 and the answer from the service provider apparatus 100. COPYRIGHT: (C)2004,JPO