摘要 |
Errant conditions, including configuration issues, device/application failures, and performance problems, affecting a home network are detected by considering end-to-end information flows within the home network and between the home network and an external network. Specifically, errant conditions are detected by analyzing monitored network information flows, by analyzing responses resulting from the active stimuli of hardware/software components within the home and external network, and by considering in this analysis configuration information obtained from network devices. Gathered information and detected errant conditions are reported to an administrative management system for further analysis and for use by a help-desk administrator or home user in resolving the reported conditions.
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