摘要 |
A customer data processing system is used for quick sales of desired goods, for example, a car, based on a questionnaire obtained from a customer. A salesman estimates desired goods based on the questionnaire, and a service man estimates service of the goods. The questionnaire, the estimation and decision of the goods are displayed on a screen and performed through the display. The system includes: a sales terminal (2) having an input unit (1) for inputting customer data, such as a name, an address, desired goods, etc., which are obtained from answers from a customer, in accordance with messages displayed on a screen; and an office terminal (5) connected to the sales terminal (2) through a transmission line (L) and having a data registering unit (4) and a customer data storage unit (3) to sort out the answers for each customer and to register the sorted out answers into the data registering unit (4). <MATH> |