| 摘要 |
<P>PROBLEM TO BE SOLVED: To provide a business support device for making various kinds of business activities effective by enabling effective business know-how to be accumulated and used in accordance with various kinds of business and various kinds of business materials and by making a variety of business methods which uses a variety of media and the Internet effective. <P>SOLUTION: In the business support device 10, a plurality of business scenarios corresponding to each business material are set in a business scenario storage part 13, an e-mail for distribution is set time sequentially according to the sales scenario, the distributing mail is simultaneously distributed to a client at a specified date and time automatically according to the sales scenario by a distribution processing part 12. When a reply mail to the distributed mail is received from the client, a key word is extracted from a reply content by a response processing part 15, a request content (ranking of buying inclination) is automatically decided, an e-mail to be responded next is automatically decided, and the business scenario is automatically switched. <P>COPYRIGHT: (C)2004,JPO |
