| 摘要 |
<P>PROBLEM TO BE SOLVED: To provide a method, device and program for processing knowledge information capable of assisting in achieving knowledge management. <P>SOLUTION: Information about documents printed and output by a printer 1 or on routes to the printer 1 is collected as knowledge information, based on the fact that information and knowledge which employees 2 (2-1 to 2-n) report or transmit to customers 3, affiliate companies 4, other sections 5, and other parties 6 are printed on paper media, always by way of the printer 1. The knowledge information collected is accumulated and managed for use by other employees 2. <P>COPYRIGHT: (C)2004,JPO |
