| 摘要 |
A method and system are disclosed for managing event information in a computer network. In accordance with exemplary embodiments of the present invention, an occurrence of an event in the computer network is monitored. The computer network has at least one computer service information database and an event correlation database. The event correlation database contains information for correlating computer service information from the computer service information database with the event information. Upon the occurrence of the event, the event correlation database is used to automatically correlate the event information associated with the event with the computer service information associated with the event to generate correlated event information. The correlated event information associates with the event a computer service of at least one user affected by the occurrence of the event.
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