摘要 |
A product sales supporting tool is provided where potential requirements for services accompanying product sales which will directly contribute to increased product sales, and systematic and easy formulation of product sales growth strategy are possible. This method comprises: generating required service characteristic information that shows user requirements for a service accompanying subject product offer, which are obtained from user preference data related to the service; prompting input of user evaluation data regarding each piece of generated required service characteristic information and user satisfaction level data regarding each piece of the required service characteristic information; outputting the input evaluation data and the input satisfaction level data in a visually recognizable manner on a display for each piece of the required service characteristic information; and outputting for display a quantitative metric importance level calculated for each respective quantitative metric, based on input of a correlation value between the required service characteristic information and a quantitative metric measuring the required service characteristic information.
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