| 发明名称 |
AUTOMATED TRANSPORTATION CALL-TAKING SYSTEM |
| 摘要 |
An automated, scalable call-taking system integrates with existing telephony infrastructures and enables, through use of speech recognition, DTMF detection, text-to-speech (TTS), and other related software or hardware, the inputting, access, and retrieval of information to and from multiple back-end dispatch and booking systems without the need for a human operator. |
| 申请公布号 |
WO03069874(A3) |
申请公布日期 |
2004.01.22 |
| 申请号 |
WO2003US04339 |
申请日期 |
2003.02.11 |
| 申请人 |
UNIFIED DISPATCH, INC. |
发明人 |
SICHELMAN, TED, M.;KENNEDY, JAMES, MCBAIN, III;NUNN, JEFFERSON, P.;OH, JOSEPH, J.;TEPPER, JASON, T.;DEGENNARO, ROBERTO, C.;MALVIN, DARREN |
| 分类号 |
G06Q10/00;H04M3/493;H04M3/50;H04W4/00;H04W4/06 |
主分类号 |
G06Q10/00 |
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