发明名称 |
One script test script system and method for testing a contact center voice application |
摘要 |
A one script system and method allow for generation of a test script associated with a virtual telephone caller system. The generated test script is generated such that it can be used for two or more of a functional test, a load test, and a monitoring test of the voice functions of a contact center.
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申请公布号 |
US2004008825(A1) |
申请公布日期 |
2004.01.15 |
申请号 |
US20030600964 |
申请日期 |
2003.06.20 |
申请人 |
SEELEY ALBERT;CHEN ZHONGYI;HAND WESLEY;WANG HENGLI;WILLIAMS DOUGLAS |
发明人 |
SEELEY ALBERT;CHEN ZHONGYI;HAND WESLEY;WANG HENGLI;WILLIAMS DOUGLAS |
分类号 |
H04M3/22;H04M3/24;H04M3/28;H04M3/32;H04M3/36;H04M3/493;H04M3/50;H04M3/523;(IPC1-7):H04M1/24;H04M15/00 |
主分类号 |
H04M3/22 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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