| 摘要 |
PURPOSE: A method for processing a duplicated title in a speech recognition system is provided to realize an accurate speech recognition service even in the case that titles of speech recognition target words are duplicated. CONSTITUTION: Materials of a service title original register having all subscriber information are searched(301). Based on the materials of the service title original data, a recognition result search list is made out, including recognition result codes, and titles, posts, telephone number information corresponding to the recognition result codes(303). An unmanned automatic switching center waits for a voice of a user(305). If the voice is received, a speech recognition engine extracts and analyzes the voice for extracting the speech recognition result code(307). It is judged whether the duplicated titles exist(311). If so, the titles of all posts are informed to the user for requesting selection(313). The user selects the wanted title, so that a call is normally connected(315-317). |
