发明名称 |
Simultaneous voice and data communication for diagnostic procedures in a printing or copying machine |
摘要 |
A system for conveying diagnostic data from a machine, such as a digital copier or printer, to a remote specialist allows simultaneous transfer of diagnostic data and live voice data through the same communication channel. A distinct sequence of steps between the computer in the machine and the specialist's computer minimizes the chance of time-wasting errors in establishing communication.
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申请公布号 |
US6665085(B1) |
申请公布日期 |
2003.12.16 |
申请号 |
US19990320364 |
申请日期 |
1999.05.25 |
申请人 |
XEROX CORPORATION |
发明人 |
EDMUNDS CARL W.;AUMAN DANIEL;MATHERS KEVIN R.;LIPPOLIS CRAIG S.;LORENZO ARTURO M.;GOLDSTEIN CAROL-LYNN |
分类号 |
G06F11/00;G06F11/273;G06F15/00;H04M1/24;(IPC1-7):G06F15/00 |
主分类号 |
G06F11/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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