摘要 |
<P>PROBLEM TO BE SOLVED: To provide a merchandise information providing system capable of providing the optimal solution to a customer by reducing the load of the information providing side, and capturing and analyzing customer needs. <P>SOLUTION: This merchandise information providing system capable of providing merchandise information by capturing customer needs via a network is configured to successively calculate the probability distribution of a plurality of processes until a customer is able to come up with solutions, and to apply weight to give a process which is highly likely to be used by the customer priority, so that it is possible to provide necessary solutions in early stages. Also, the provision of choices prior to the stage of provision is omitted and skipped to reduce the selecting work of the customer, and to present the optimal choices. <P>COPYRIGHT: (C)2004,JPO |