发明名称 |
Automatic workflow monitoring/control method and apparatus |
摘要 |
In a workflow system performing works by circulating data to a plurality of staffs via a network, a processing history of a workflow case is recorded and processing histories are collected. A processing situation in the workflow system is checked by using the processing histories collected. In case the situation check decides that a delay is present, case entry is suppressed so as to control a case amount and a work amount.
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申请公布号 |
US6654708(B2) |
申请公布日期 |
2003.11.25 |
申请号 |
US20020075274 |
申请日期 |
2002.02.15 |
申请人 |
HITACHI, LTD. |
发明人 |
NEMOTO TSUYOSHI;NAGAYAMA MITSUHARU;ICHIKAWA KAZUYUKI |
分类号 |
G06Q10/00;G06Q10/06;G06Q50/00;(IPC1-7):G06F15/20 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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