摘要 |
An inquiry responding apparatus includes a receiving means for receiving an inquiry, a first database for storing a response to the inquiry, a determining means for determining whether or not said first database can be searched for the response to the inquiry, a searching means for searching said first database for the response to the inquiry when the determining means determines that said first database can be searched, a transmitting means for transmitting the inquiry to an external information processing device when said determining means determines that said first database cannot be searched, a second receiving means for receiving a response to the inquiry which is transmitted from the external information processing device, a displaying means for displaying one of the response obtained by said searching means and the response received by the second receiving means.
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