| 摘要 |
The invention relates to a method and a system for collecting consumer feedback from a previously undetermined consumer group by using different data communication applications and different terminals. According to the invention, at least two independent feedback channels (VN) are arranged in order to collect feedback. As the feedback channel (VN) can be used a telephone network, a short message service of a mobile station, a feedback channel of a digital television connection, a WAP connection, or an Internet connection <IMAGE>The invention relates to a method and a system for collecting consumer feedback from a previously undetermined consumer group by using different data communication applications and different terminals. According to the invention, at least two independent feedback channels (VN) are arranged in order to collect feedback. As the feedback channel (VN) can be used a telephone network, a short message service of a mobile station, a feedback channel of a digital television connection, a WAP connection, or an Internet connection <IMAGE>
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