发明名称 METHOD AND SYSTEM FOR HANDLING ERROR OF ELECTRONIC APPARATUS, AND SERVER
摘要 <P>PROBLEM TO BE SOLVED: To easily solve an error occurring based on latest information while reducing the burden of a user. <P>SOLUTION: An electronic apparatus is so constituted as to be connectable to a prescribed network. A service center 100 is provided with database 101 storing error information occurring in a printer 201, a handling program corresponding to respective errors, and manual handling methods corresponding to the respective errors. When the error occurs in the printer 201, information related to the error is transmitted to the database 101, an automatic restoration program is searched in the database 101 based on the information related to the error and the searched program is transmitted to the printer 201. The printer 201 implements the transmitted program. <P>COPYRIGHT: (C)2004,JPO
申请公布号 JP2003296082(A) 申请公布日期 2003.10.17
申请号 JP20020096174 申请日期 2002.03.29
申请人 CANON INC 发明人 ITO AKIRA
分类号 G06F3/12;G06F11/30 主分类号 G06F3/12
代理机构 代理人
主权项
地址