METHOD FOR MONITORING TELEMEDICINE HEALTHCARE SERVICES

摘要

The invention relates to a method for automated monitoring of the service quality of at least one person (P1 - P8), recording and/or evaluating medical data sets as part of a telemedicine healthcare service. The invention also relates to a method for automated monitoring of the service quality of the person (P1 - P8) recording and/or evaluating the medical data sets. The number of medical data sets received and/or evaluated by the person (P1-P8) per time unit or data characterizing the quality of the recordings and/or evaluation of the medical data sets are determined. The number of medical data sets received and/or evaluated by the person (P1 - P8) and/or the data characterizing the quality of the recordings and/or evaluation is/are compared with predetermined data and the service quantity and/or service quality of person (P1-P8) receiving and/or evaluating the data is calculated.