Method and apparatus for providing subscribers with telecommunications intelligence

摘要

A method and apparatus for providing customers with telecommunications intelligence in the form of call management reports. When a call is made to a subscriber of the service provided herein, a call detail record is created using the Telephone Company's Advanced Intelligent Network (AIN). Each call that is made to the customer is processed using AIN service logic programs (SLPs). The SLP is invoked by an AIN trigger that is applied to the track telephone number(s) of the customers that subscribe to this service. For each inbound call, the SLP records several pieces of identifying information in a call detail record. Periodically, the AIN application accumulates the call detail records for all customers subscribing to the service. The information is processed to retrieve the desired data from the call detail records, and the data retrieved is used to develop call management reports for each subscriber of the service. Then the call management reports are sent to the customer using the preferred method of transmitting this information. A third party provider that may not have the infrastructure to collect call detail records may contract with a Telephone Company that is capable of collecting call detail records through its AIN to provide these detail records so that intelligence data may be provided to the customers of the third party provider. The Telephone Company then bills the first company for the collection of the call detail records. The call detail records that are collected may be sent to a data processing company for processing of the records.