| 摘要 |
<p><P>PROBLEM TO BE SOLVED: To provide an annuity consultation reply support method, apparatus and program, and an annuity consultation reply system, capable of reducing the time required for replying to an annuity consulting person by a consultant giving annuity consulting service. <P>SOLUTION: A reply person giving annuity consult service inputs a keyword for specifying the consultation contents related to the annuity to an annuity consultation reply support device 10, and transmits the keyword to an annuity consultation reply server 20. The annuity consultation reply server 20 retrieves for a reply example corresponding to the keyword from a database storing the reply examples related to the consultation contents of annuity, and reports the reply example as the retrieval result to the annuity consultation reply support device 10. <P>COPYRIGHT: (C)2003,JPO</p> |
