REACTIVE DIAGNOSTIC SERVICE SYSTEM

摘要

The present invention relates to a reactive diagnostic service system. More specifically, the constitutional feature lies in comprising: a diagnostic target device with a lock system; a user device including a first communication module for performing a communication with the lock system in a local wireless communication and a second communication module for performing a communication with a diagnostic server through a communication network, and storing an electronic key for controlling the diagnostic target device by communicating with the lock system through the first communication module; and a diagnostic server which receives a diagnostic value of the diagnostic target device from the user device for processing. The diagnostic target device receives a diagnostic request from a user device including the electronic key, and generates a diagnostic value per the diagnostic request to transmit it to the user device. The user device transmits the received diagnostic value to the diagnostic server, and receives and outputs the diagnostic result from the diagnostic server. According to the reactive diagnostic service system suggested in the present invention, by providing a user who is specified as a rightful user by a lock system with a diagnostic service for the diagnostic target device, a necessary service can be provided immediately to a user, thereby increasing speed and safety. Even in case the electronic key is not only a master key but also a rental key, a diagnostic service can be provided. Thereby, a service can be provided to a realistic user who is currently using the diagnostic target device, and a customer satisfaction can be improved.