System for conversion of product barcode information into an acoustic signal for transfer over a telephone line, so that more effective and convenient product information or ordering can be provided by a call-center

摘要

System comprises a hand-scanner for recording barcode information with a plug in device for conversion of the barcode information into an acoustic signal that can be transmitted over a telephone line to a computer system, etc. The system comprises an acoustic converter that is applied to the mouth piece of a telephone so that received information can be interpreted by a computer system and used to search a database to bring up corresponding reference data on a call-center operator's screen.