System for providing private branch exchange operation information

摘要

A system for providing private branch exchange (PBX) operation information outputted through a computer-telephony integration (CTI) interface as CTI events, the system comprising: an operation information web server storing various PBX operation information received through the CTI interface; and at least one client PC (personal computer) connected via the Internet to the operation information web server, the client PC making a request to the operation information web server for the PBX operation information, and the operation information web server responsively converting the PBX operation information to an HTML (Hyper Text Markup Language) file and transmitting the HTML file to the client PC such that the client PC displays the received information on a monitor. The system provides various operation information generated in a PBX to a user, without installation of a separate program.