System and method for retrieving information from external systems

摘要

A computer based pivot method and system retrieves information for use by a requestor application. An information request is sent by the requester application to a master pivot program. The information request includes document information related to a requested information document. The document information is retrieved from the information request and document retrieval information is retrieved from a configuration database as a function of the document information. The requested information document is retrieved using the document retrieval information.