发明名称 System and method of routing, scheduling, and monitoring a workforce
摘要 A system and method of routing, scheduling, and monitoring a workforce according to which a task module generates a plurality of tasks from a plurality of requests from a plurality of suppliers, wherein the tasks are to be performed at retail store locations. A prioritizing module prioritizes the tasks according to a status of the assigned tasks and a plurality of weighted factors. A routing module assigns one of the prioritized tasks to a member of the workforce, and a client renders the assigned task to the assigned member and collects the status of the task from the member.
申请公布号 US2003115088(A1) 申请公布日期 2003.06.19
申请号 US20010025581 申请日期 2001.12.18
申请人 CROSSMARK, INC. 发明人 THOMPSON JOHN
分类号 G06Q10/00;(IPC1-7):G06F17/60 主分类号 G06Q10/00
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