| 摘要 |
A method of providing information through an intelligent agent with human appearance. The method comprises: executing a script for providing the intelligent agent to a user receiving queries directed to the intelligent agent by the user: querying a knowledge base associated with the intelligent agent to determine an appropriate response to the query should the knowledge base associated with the intelligent agent fail to provide an appropriate response to the query, querying a general knowledge base to determine an appropriate response to the query and providing the appropriate response to the query to the user via the intelligent agent. Figure 1, 100, 110, 115, 120, 125, 130, 140, 150, 160, 170. |
