发明名称 EQUIPMENT MAINTENANCE SUPPORT SYSTEM
摘要 PROBLEM TO BE SOLVED: To provide an equipment maintenance support system at a low cost and taking no time and labor for a user by specifying service parts for user's equipment, the replacement timing, and the like for supply from an external information management device. SOLUTION: This equipment maintenance support system is provided with a signal processor 2 provided with a user maintenance signal transmitting means 21 receiving a maintenance signal 111 transmitted form the equipment 1a, adding user address information and transmitting it as a user maintenance signal 121 to an external information management device 3, and the information management device 3 specifying corresponding parts on the basis of the user maintenance signal 121 received from the signal processor 2, and carrying out prescribed processing.
申请公布号 JP2003122871(A) 申请公布日期 2003.04.25
申请号 JP20010319013 申请日期 2001.10.17
申请人 MATSUSHITA ELECTRIC IND CO LTD 发明人 SHIMIZU MAKOTO;MUROZONO KOJI
分类号 G06Q50/10;G06F13/00;G06Q50/00;G08B25/00;G08B25/08;H04Q9/00 主分类号 G06Q50/10
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