| 摘要 |
Methods and apparatus for providing information on printer errors, in response to specific printer errors. In one embodiment, a printer contains and error detecting device and a memory. If printer errors are detected, error messages are generated, The user may view the error messages, each error message contains basic information on the type of error that occurred, and a "link" to obtain further information. By activating the link, the user can download information on that error from a remote computer over World Wide Web (Internet) or other network. Information on printer errors is maintained and updated in a memory of the remote computer. The system thus provides the most current information related to each printer error.
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