SITE MONITOR

摘要

System and methods for network service management, wherein the internet service management system (401) includes one or more components which collectively enable an administrator to obtain a site-wide view of network activities on servers (402-404) such as web servers, domain name servers, etc. In addition to collecting information relating to web server latency and processing time, the internet service management system may collect actual user transaction information and system information from the end users on client computers (411-414). The internet service management system may provide domain summary information for a domain, or it may provide management information organized by "categories" according to how a site manager wants to view and manage his business; e.g., by line of business (books, auctions, music, etc.), by site function (searches, shopping cart, support, quotes, sales automation), or most any other categorization customers may choose.