发明名称 |
Internet-implemented method supporting component repair services |
摘要 |
An internet-implemented method of supports a component repair service. The service is rendered for a component of a computer that has an interface for communicating with a web site via the internet. While communicating via the internet, the computer operates under a first operating system that has a protection feature that precludes application-level programming from performing a function to test the component. The method comprises running a first program on the first operating system to cause a display prompt for input control to initiate a test of the component. The method comprises responding to the input control by: exiting from the first operating system and entering a second operating system; running a second program on the second operating system to perform an in situ test of the component to generate a test result; and responding to the test result to store a recorded test result. The method comprises exiting from the second operating system and entering the first operating system; and transmitting to the web site information based on the recorded test result.
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申请公布号 |
US6550021(B1) |
申请公布日期 |
2003.04.15 |
申请号 |
US19990410361 |
申请日期 |
1999.09.30 |
申请人 |
WESTERN DIGITAL VENTURES, INC. |
发明人 |
DALPHY LAWRENCE J.;HARBERT THOMAS R.;SMITH DAVID M. |
分类号 |
G06F11/00;G06F11/273;(IPC1-7):G06F11/00 |
主分类号 |
G06F11/00 |
代理机构 |
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代理人 |
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地址 |
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