发明名称 Caller identification verification system
摘要 A process, apparatus and system are disclosed for verifying the authenticity of a user before providing the user with a desired service. The process involves first receiving a request from the user. Next, a question set is fetched corresponding to the user. The question set concerns information of a private nature that someone with rightful access to the desired services should know. The question set has at least one question and a possible answer or list of possible answers corresponding to the question. The question is then transmitted to the user along with the possible answer(s). After receiving a response from the user, a record is made whether the response correctly identified the possible answer as being correct or not. Finally, after the number of questions transmitted to the user reaches a predetermined number, a determination is made whether the number of incorrect responses exceeds a certain limit. If the number of incorrect responses exceeds the certain limit, then the user is refused the desired service. Otherwise, the user is provided with the desired service.
申请公布号 US6542583(B1) 申请公布日期 2003.04.01
申请号 US19970812470 申请日期 1997.03.06
申请人 AVAYA TECHNOLOGY CORP. 发明人 TAYLOR GLEN A.
分类号 H04M1/64;H04M1/66;H04M3/38;(IPC1-7):H04M1/64;H04M1/56;H04M3/00 主分类号 H04M1/64
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