发明名称 Method and system for expediting service to a user by defaulting to typical preferences of the user at a service-oriented user interface terminal
摘要 A system and method for expediting service to a user by automatically defaulting to the typical preferences of the user for a remote point of purchase action at a facility which permits such actions is described. In one version, the user utilizes a credit or debit card to make a purchase at the facility. After the card is authorized, the user's profile of his or her routine selections at such facilities is retrieved. After the user's profile is obtained, the user is allowed to immediately complete the transaction rather than proceed through the option selection process. The system utilizes the user profile to automatically default the prompts and inquiries of the interface terminal to the typical selections chosen by the user. This feature expedites service to users by allowing them to bypass the interactive option selection process with the terminal. The user may deviate from his or her typical selections by entering alternate selections in a conventional manner at any time.
申请公布号 US6540135(B1) 申请公布日期 2003.04.01
申请号 US19990466439 申请日期 1999.12.17
申请人 INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 BERSTIS VIKTORS
分类号 G06Q30/00;(IPC1-7):G06F17/60 主分类号 G06Q30/00
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