发明名称 |
Telephone call center monitoring system with integrated three-dimensional display of multiple split activity data |
摘要 |
A novel telephone call center split monitoring and display system, uses an integrated three-dimensional bar chart to display multiple split activity information in a single view, enabling easy comparison and multiple split monitoring by split managers without crowded views or frequent toggling between several views.
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申请公布号 |
US6542156(B1) |
申请公布日期 |
2003.04.01 |
申请号 |
US19990358595 |
申请日期 |
1999.07.21 |
申请人 |
AVAYA TECHNOLOGY CORP. |
发明人 |
HONG LICHAN;COX KENNETH CHARLES;NEPUSTIL VLADIMIR;RICHMAN PAUL LAWRENCE |
分类号 |
G06T11/20;H04L12/24;H04L12/26;(IPC1-7):G06T11/20 |
主分类号 |
G06T11/20 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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