| 摘要 |
With a push of a maintenance button disposed on a printer, printer information mail is created based on information previously stored in a memory, and sent to a mail server. The sent mail is read by a support server, the support server extracts maintenance information that best suits the contents of the sent mail from a database, and sends it as maintenance information mail to the mail server in reply to the mail. When the maintenance information mail arrives at the printer, cleaning is performed or error remedy is displayed or printed, according to the contents of the maintenance information mail. |
