发明名称 |
Methods and apparatus for automated monitoring and action taking based on decision support mechanism |
摘要 |
Techniques are provided for use in accordance with such systems as web sites operating e-commerce applications, IVR systems and workflow systems for providing automated monitoring of user activity and personalized action taking based on such activity, in accordance with an on-line decision support mechanism.
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申请公布号 |
US2003053615(A1) |
申请公布日期 |
2003.03.20 |
申请号 |
US20010022926 |
申请日期 |
2001.12.18 |
申请人 |
ANDERSON GREGORY;ANUPAM VINOD;HULL RICHARD B.;KUMAR BHARAT |
发明人 |
ANDERSON GREGORY;ANUPAM VINOD;HULL RICHARD B.;KUMAR BHARAT |
分类号 |
G06Q30/00;H04L29/08;H04M3/36;H04M3/51;(IPC1-7):H04M3/00 |
主分类号 |
G06Q30/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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