摘要 |
PROBLEM TO BE SOLVED: To improve the convenience of a customer by transmitting the information of a customer by using a portable terminal. SOLUTION: A customer performs access to a reservation system 60 by using a portable terminal 10 in order to have a guest room reserved. Then, the customer inputs his or her name and telephone number or the like. The information is transmitted to a front system 60, and transmitted to and managed by a front system 70. When the customer carrying the portable terminal 10 arrives at the hotel, and approaches the front system 70 in order to check in, short-range wireless communication is started between the portable terminal 10 and the front system 70. At the time of receiving a request for personal information, the portable terminal 10 transmits personal information (name, telephone number, address, zip code, and sex) stored in a UIM card 14 to the front system 70. The front system 70 manages the new information (address, zip code, and sex) by relating it with its already owned information (name and telephone number). |