发明名称 |
METHOD AND APPARATUS FOR CONTROLLING THE OPERATION OF A DIGITAL TELEPHONE SWITCHBOARD |
摘要 |
A digital switchboard is controlled from a remote station to enable the remote station to behave in the same fashion as a local extension and thus have the same facilities as a local extension. This is achieved using a data communications path providing control and data signals to the switchboard to modify the operation of a digital line card to cause a voice terminal at the remote station to be called from the modified line card which then is available to become part of any voice traffic being handled by the switchboard. A computer terminal at the remote station operates as a softphone and together with the voice terminal simulates a call centre management console.
|
申请公布号 |
US2003043780(A1) |
申请公布日期 |
2003.03.06 |
申请号 |
US19980056367 |
申请日期 |
1998.04.07 |
申请人 |
ROWAN RAY;O'SULLIVAN BARRY;MCGUIRE THOMAS |
发明人 |
ROWAN RAY;O'SULLIVAN BARRY;MCGUIRE THOMAS |
分类号 |
H04Q3/62;(IPC1-7):H04L12/66 |
主分类号 |
H04Q3/62 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|