| 摘要 |
PROBLEM TO BE SOLVED: To make it easy to manage and grasp a repair shop and suppress damage processing costs and improve the quality of service to a user as an insurance contractor when a wreck car having been damaged is to be repaired. SOLUTION: A 1st processor of an automobile insurance company, a 2nd processor of the repair shop, and a 3rd processor as an Internet server are connected through a communication network such as a public telephone line and the Internet. Accident information is inputted according to a report made through telephone, etc., from the user to the insurance company. Repair shops are retrieved, and a repair shop in which the wreck car will be put is determined. At the repair shop, estimate data are computed and displayed, an repair arrangement with a person in charge of damage processing is made, and repair work is started. Information on the repair work progress is inputted by a 2nd input means. Stored contents of the memory are shared among the automobile insurance company, repair shop, and the insurance contractor who owns the wreck car. |
