发明名称 CUSTOMER MANAGEMENT SYSTEM FOR TAXI
摘要 PROBLEM TO BE SOLVED: To enhance the satisfaction of a passenger by providing the customer of a taxi with a merit to select a specific company. SOLUTION: When the customer 7 utilizes a taxi vehicle 1, he/she inserts a card 6 into a card terminal mobile station 3 to receive a fare calculated by the fare meter 6 based on information stored in the card 6. The card 6 includes information for specifying the customer 7 such as a membership number, and a utilizing situation updating means 8 retrieves customer information stored in a customer data base means 9 to update a using situation. When the customer 7 reserves a vehicle or requests for dispatching of the vehicle, a dispatching processing means 10 dispatches the vehicle preferentially according to the using situation and VIP information by referring to the means 9, to improve the satisfaction of the customer.
申请公布号 JP2003044777(A) 申请公布日期 2003.02.14
申请号 JP20010233424 申请日期 2001.08.01
申请人 FUJITSU TEN LTD 发明人 SHIGEMATSU TOMOHITO;KAMIYA TETSUYA
分类号 G07B13/00;G06Q10/00;G06Q20/00;G06Q20/06;G06Q20/16;G06Q20/32;G06Q30/02;G06Q30/06;G06Q50/00;G06Q50/30;G07G1/12 主分类号 G07B13/00
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