摘要 |
PROBLEM TO BE SOLVED: To enhance the satisfaction of a passenger by providing the customer of a taxi with a merit to select a specific company. SOLUTION: When the customer 7 utilizes a taxi vehicle 1, he/she inserts a card 6 into a card terminal mobile station 3 to receive a fare calculated by the fare meter 6 based on information stored in the card 6. The card 6 includes information for specifying the customer 7 such as a membership number, and a utilizing situation updating means 8 retrieves customer information stored in a customer data base means 9 to update a using situation. When the customer 7 reserves a vehicle or requests for dispatching of the vehicle, a dispatching processing means 10 dispatches the vehicle preferentially according to the using situation and VIP information by referring to the means 9, to improve the satisfaction of the customer. |