| 摘要 |
PROBLEM TO BE SOLVED: To provide a service guiding system and method for allowing a service provider side to recommend on a request from a customer who wants to receive any service, and to reply to the request of the customer. SOLUTION: This service guiding system is provided with a request accepting means for receiving basic information and request information, a service provider notifying means for notifying a service provider of the reception of new request information, a request reading means for receiving a request reading request for reading the request information, and for transmitting the request information and the whole part or a part of the replies of the other service providers to the request information, and a replying means for receiving the reply to the request transmitted to the service provider terminal from the service provider terminal, and for opening the received reply to at least the other service provider, and for transmitting the whole part or a part of the replies to the request information to the customer terminal after the arrival of a replay period preliminarily decided by the customer in the request information. |
