发明名称 |
COMPUTER TELEPHONY INTEGRATION HOTELLING METHOD AND SYSTEM |
摘要 |
<p>A method and system to dynamically associate a workstation with a teleset. Data related to the call are transferred to the workstation during the call. Forming the dynamic association between the workstation and the teleset can include determining a hostname for the workstation, searching for the hostname in configuration data, and, if the hostname is found, dynamically associating the workstation with a teleset associated with the hostname. A server can be notified to transfer data associated with a call on the teleset to the workstation.</p> |
申请公布号 |
EP1277329(A1) |
申请公布日期 |
2003.01.22 |
申请号 |
EP20010929035 |
申请日期 |
2001.03.30 |
申请人 |
SIEBEL SYSTEMS, INC. |
发明人 |
HUANG, KUANG-YANG;MALDEN, MATTHEW, S.;JAY, HENRY, D.;ANNADATA, ANIL |
分类号 |
G06Q30/06;G06Q40/00;H04M3/51;(IPC1-7):H04M3/00;H04M5/00 |
主分类号 |
G06Q30/06 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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