Interface engine for managing business processes within a multimedia communication-center
摘要
申请公布号
AU756656(B2)
申请公布日期
2003.01.16
申请号
AU20000012338
申请日期
1999.10.26
申请人
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
发明人
CHRISTOPHER CLEMMETT MACLEOD BECK;JONATHAN MICHAEL BERKE;JOEL A. JOHNSTONE;ROBIN MARIE MITCHELL;JAMES KARL POWERS;MARK FRANKLIN SIDELL;CHARLES DAZLER KNUFF
