Multi-service telecommunications system

摘要

A telecommunications system is described comprising: a master server associated with each of a plurality of services available to subscribers; a database for holding profile records for each subscriber, the records identifying the master servers associated with services to which the subscriber subscribes; and a set of call agents arranged to manage user sessions. The master server for each service is arranged to respond to a query from a call agent to communicate a set of trigger events and a set of servers for executing the events. Finally, the call agents are arranged to manage user sessions by retrieving the profile records from the database, querying the master servers for the services to which the user subscribes to obtain the set of trigger events to be reported and the set of servers for executing the reported events and dynamically constructing an event table for a user session based on the response from the master servers. <IMAGE>