发明名称 Call path display telephone system and method
摘要 A call path display telephone system includes an establishment telephone and a user telephone. The establishment telephone includes a memory, communication module and controller. The user telephone includes a memory, microphone, speaker, keypad, communication module, controller, and a visual input/output module. The desired menu options for a call path are visually displayed to a user to allow the user to more rapidly and efficiently navigate through the call path menu. Unlike prior-art voice based systems, it is not necessary to sequentially listen to all available options; they can be rapidly viewed visually and selected as desired. A method of communicating call path menu data from an establishment to a user includes placing a telephone call from a user telephone of the user to an establishment telephone of the establishment, downloading the call path menu data from the establishment, visually displaying the call path menu data to the user, and then having the establishment accept a selection from the user in response to the visual display of the call path menu data.
申请公布号 US6504917(B1) 申请公布日期 2003.01.07
申请号 US19990301932 申请日期 1999.04.29
申请人 INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 FLINT EPHRAIM BEMIS;MOK LAWRENCE SHUNGWEI;OPRYSKO MODEST MICHAEL
分类号 H04M1/247;H04M3/493;(IPC1-7):H04M11/00 主分类号 H04M1/247
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