发明名称 Implicit rating of retrieved information in an information search system
摘要 An information retrieval system allows a user to search a database of informational items for a desired informational item, and presents the search result in the form of matching index entries in the order of relevance. The information retrieval system in accordance with the principles of the present invention assigns a relevance rating to each of the index entries without requiring an explicit input from the user with respect to the usefulness or the relevance of the retrieved information corresponding to the respective index entries. When the user selects and retrieves an informational item through a list of index entries presented by the retrieval system, as a result of a search, the relevance rating of the selected informational item is increased by a predetermined amount. The relevance rating of the selected informational item is further adjusted based on any actions the user takes subsequent to the initial selection of the informational item if the subsequent act indicates that the relevance of the selected informational item may be less than what is reflected by the rating increase by the predetermined amount. Ratings of the informational items in the database are determined from implicit suggestions from the usage of the retrieval system and the database by the user rather than from an explicit user input.
申请公布号 GB2377064(A) 申请公布日期 2002.12.31
申请号 GB20020023451 申请日期 2001.04.13
申请人 * RIGHTNOW TECHNOLOGIES INC 发明人 DOUGLAS K * WARNER;MICHAEL A * MYER
分类号 G06F17/30;(IPC1-7):G06F17/30 主分类号 G06F17/30
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