| 摘要 |
PROBLEM TO BE SOLVED: To allow collection of reply information with efficiency in response to questions (inquiries) through a network, and collection of information with fixed quality in response to the inquiries through the network. SOLUTION: In a system for information collection, a computer 10 comprises an information receiving function 22 to receive reply information to questions and inquiries from an input part 11, a retrieve function 23 to retrieve a Q and A list database 13 or an engineer map database 14 for the questions, a syntax analysis function 24 to retrieve keywords from the questions, a format function 25 to format into information with an inquiry format of each information collecting means based on the keyword, an open question function 26 and an schedule control function 27 to ask format converted questions to each information collecting means according to a schedule.
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