DEVICE, SYSTEM, AND PROGRAM FOR GUARANTEED INVENTORY CONTROL, AND STORAGE MEDIUM

摘要

PROBLEM TO BE SOLVED: To obtain a device, a system, and a program for guaranteed inventory control, and a storage medium which make it possible to speedily handle requests to repair an article and parts. SOLUTION: A guarantee system process 180 receives repair request information through the Internet 184 including an intranet system 182 and the (i) mode and judges whether an object component requested to be repaired is under warranty. When so, a guaranteed stock side 194 is instructed to supply a guaranteed stock and the guaranteed stock is supplied in advance. A control label with printed control information which is issued by a real-time bar code system 196 is stuck on the guaranteed stock, which is supplied to the customer side 85. The customer sticks the management label stuck on the guaranteed stock on the object parts to be repaired and requests the maker to repair it.