CUSTOMER INFORMATION NOTIFICATION SYSTEM AND AUTOMATIC TRANSACTION MACHINE

摘要

PROBLEM TO BE SOLVED: To provide a system which pays consideration to a specified customer so that a person in charge can directly converse with the customer even in transaction use in an unmanned corner so as to improve serviceability to the customer. SOLUTION: This customer information notification system provides information on business and service to customers who use automatic transaction machines 13a ... and is equipped with: a gathering means 15 which gathers customer information including transaction information on a customer who performs a transaction by using an automatic transaction machine; a decision means (22) which decides whether the service information needs to be provided according to the customer information gathered by the gathering means; a selecting means 16 (22) which selects a person in charge who informs the customer that the service information is provided when the decision means decides that the service information needs to be provided; and a notification means 16 (24) which gives notice to the person in charge selected by the selecting means, so that the specified customer and the person in charge can converse directly with each other.