| 摘要 |
PROBLEM TO BE SOLVED: To provide an Internet phone support system by which even a general user poor in the technical knowledge can readily utilize an Internet phone. SOLUTION: In the system 10 that is provided with a user communication terminal 14, a center server 12 connected to the terminal 14 via the Internet 16 and a plurality of gateway servers 30, the center server 12 is provided with a user database 41 that stores telephone numbers of callers in cross-reference with each user, a data shaping section 34 that extracts a required telephone number when the communication terminal 14 outputs a display request of telephone directory information and transmits the telephone number to the communication terminal 14, a database 44 that stores charge system information of each communication carrier, and a speech processing section 38 that determines a communication carrier whose speech charge is cheapest when the communication terminal 14 outputs a call request, identifies any gateway server 30 connected to a telephone line network of the communication carrier and brings the call to a telephone number of a called party.
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