| 摘要 |
<p>Providing consumer assistance comprises receiving an assistance request from a consumer, the assistance request comprising at least one of a request for advice from an expert (410), a request for advice from another consumer(425), and a request for advice on an available service (420). Next, providing consumer assistance comprises providing advice from an expert (410) if the assistance request comprises the request for advice from an expert (410), providing advice from another consumer (425) if the assistance request comprises the request for advice from another consumer(425), or providing advice on an available service (420) if the assistance request comprises the request for advice on an available service (420).</p> |
