| 摘要 |
The invention relates to a procedure and arrangement for controlling and optimizing a process. In the procedure at least two different types of initial information is collected and a comparative value, which is compared to a scale, is created based on the collected initial information, and a process is controlled based on the comparative value to attain optimized result. The procedure is used, for example, to measure commitment and competence of personnel to calculate probability for attaining a set goal.
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